StrawbTOPS

What I Do

Solutions Built for Your Operations. Not a Template.

Every distribution, logistics, and manufacturing business has different systems, different constraints, and different pain points. I don't sell packages — I solve your actual problems.

I solve hard problems. Not in distribution, logistics, or manufacturing? I still want to hear from you. I take on projects outside my core industries when the problem is interesting enough and the fit is right. If you've got something complex that nobody's been able to solve, let's talk.

$39M
Contract secured via SOP buildout
1,250+
Hours of manual work eliminated annually
$19K
Saved per year via EDI cost optimization
100%
Error elimination on order processing

How I Engage

Two ways to work together, depending on where you are and what you need.

Most Common

Embedded Annual Engagement

The core of what I do.

You get me inside your business for an extended period — not parachuting in with a slide deck, then leaving. I learn your systems, build trust with your team, and implement solutions that actually stick. I keep my client roster small so the work gets the attention it deserves. Most clients start here and stay.

  • Annual contract (typically 12 months)
  • Dedicated hours each week inside your operations
  • Full scope: systems design, automation, process improvement, compliance
  • Ongoing iteration — I fix things, then find the next thing to fix
  • Direct access to me, not a junior associate
Ideal for: Operationally chaotic companies ready to actually fix things, not just talk about it.
Schedule a Discovery Call

Project-Based Engagements

Defined scope. Real outcomes.

Have a specific problem that needs solving? A system to build, a process to document, an integration to wire up? Project engagements are scoped, priced, and delivered. No retainer, no ongoing commitment.

  • Clearly scoped deliverables upfront
  • Fixed or milestone-based pricing
  • Typical range: $5K–$20K depending on complexity
  • Common projects: SOP development, custom integrations, e-commerce builds, automation workflows
  • Option to transition to embedded engagement after project
Ideal for: Companies with a specific bottleneck to solve, or not yet ready for a full annual engagement.
Talk About Your Project

What I Work On

The types of problems I solve, regardless of engagement type.

⚙️

Systems Design & Automation

Connecting your disconnected tools. Eliminating the manual work that slows your team down and introduces errors. Building workflows that run without babysitting.

  • Order management automation (Shopify → WMS → fulfillment)
  • Invoice generation and distribution workflows
  • Custom API integrations between systems vendors don't natively connect
  • EDI implementation and optimization
  • Mobile POS and field sales tools
📋

Process Documentation & Compliance

SOPs that meet audit requirements without creating operational nightmares. Documentation your team will actually follow — built on trust and training, not bureaucracy.

  • SOP development for QSR, food safety, and distribution compliance
  • Quality system buildout for major contract requirements
  • Audit preparation and readiness
  • Business continuity and emergency response planning
  • Personnel and operational policy documentation
🛒

E-Commerce & Ordering Platforms

B2B e-commerce that works the way your clients actually order — not the way a platform wants them to. Custom portals, enterprise ordering systems, and migrations off legacy platforms.

  • Shopify B2B storefront design and optimization
  • Enterprise quick-order systems with product governance
  • Custom ordering portals for major trading partners
  • Platform migrations (legacy → Shopify)
  • Multi-brand storefront architecture
🔗

Technology Strategy & Vendor Selection

Right-sizing your technology investment to your actual operational needs. Not defaulting to the most expensive solution because it's industry best practice.

  • EDI vendor evaluation and cost optimization
  • WMS selection and implementation oversight
  • Tech stack assessment and roadmap planning
  • Build vs. buy analysis
  • Vendor negotiation and contract review support

Who This Isn't For

This only works if you're actually ready to implement. If you want a report to put on a shelf, a deck to show investors, or someone to validate decisions already made — I'm not the right fit.

The clients who get the most out of my work are operationally chaotic but profitable, owner-led or have a small leadership team, and are genuinely ready to change how things work. If that's you, let's talk.

Ready to Fix the Chaos?

Start with a free discovery call. I'll figure out if I'm a fit and what would actually move the needle for your business.

Schedule a Discovery Call